How To Use VPN With Duo Mobile MFA

Overview

This article provides step-by-step instructions on how to log into the VPN service using the Duo security 2FA service
 

Audience

SPU Employees (Internal to VPN Group)

Information

Before you begin the steps below, please have your mobile device ready and unlocked.
You will have only 15 seconds to accept the “Approve” notifications from DUO. 

A: Launch the Cisco AnyConnect VPN on your computing device, and connect to it:

B: Input the credentials that you normally use to connect to the VPN (your SPU Password and Username). Select “SPC.EDU” as the group, and then click “OK”.   

C: After you do this, check your Mobile Device; you should see a push notification appear on the screen:

D: Tap the “tap to View Actions” prompt, and choose “Approve”.

E:  Or, if you don’t see this push notification, open the Duo Mobile App on your Mobile Device: 

On the Duo Mobile App, you will be asked the same question (Are you logging into the Saint Peter’s University VPN?). Tap “approve” to verify. 

If you have approved via the Duo Mobile App, you should see the following appear on your mobile device.

F: Following your approval, within the next few seconds, you should see that your connection to the VPN has been established. You should now be able to connect, and the software will display “Connected to vpn.saintpeters.edu”

Additional Notes: 

• In case you lack a mobile device or are missing your mobile device, please contact IT Client Services for assistance. 
• If you don’t have the Saint Peter’s University VPN installed on your computing device yet, please consult THIS ARTICLE first, and after installing and configuring the VPN on your device, you may proceed with the steps in Part 1 of this article.